Wednesday, September 03, 2008

Feedback with Emotional Intelligence

Positive, I must be positive about Alan Mortiboys book, Teaching with Emotional Intelligence, so here's his advice on giving feedback:
  • Start with the positive.
  • Sandwich the negative between the positive.
  • Confine your feedback to the amount the recipient can handle rather than the amount your would like to give.
  • Make sure the feedback is something the recipient is in a position to act on.
  • Make observations, not inferences.
  • Be specific rather than generalizing.
  • Leave the recipient feeling motivated.
Rather good advice.