There is a persistent and internalized myth that the university campus is (or at least should be) a place that is on the cutting edge of technology innovation and adoption. Faculty, students, and staff have been conditioned to expect that well-designed, multiplatform, fully integrated technology with nearly unlimited customizations and superior graphical user interfaces should be the norm. That environment is their experience in their lives as private consumers - and no longer the reality of most university IT services providers. Frustration with the lack of agility, available resources and talents has led to a growing position that IT needs to get out of the way other than provisioning reliable network access, limited security and related regulatory and risk-mitigation roles.
Tuesday, January 04, 2011
2011: The Year Ahead in IT
"Interesting" article in Inside Higher Ed: 2011: The Year Ahead in IT