In my module questionnaires our students say they want face to face sessions - but do they? Very few students attend voluntary help sessions intended to supplement detailed notes online. In the past I have tried "Office Hours" but still very few takers. I put this down to the fact that our students are not familiar with the "Office Hours" culture.
So what is the way forward? How do I give the "personal touch" with >250 students? Any suggestions? (Google+ discussion)
Update: This post is somewhat relevant:
Enhancing Out-of-Class Communication: Students’ Top 10 Suggestions
Sigh, maybe I should just give up and encouyrage thenm to use email. It's probably what they want :-(